Your privacy is our priority. This policy clearly explains how idintogel collects, stores, uses, and protects your personal information — in line with international data protection standards and the requirements of Malaysian users.
Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
All data is transmitted using 256-bit SSL encryption — ensuring your sensitive information cannot be intercepted or read by unauthorized parties during transmission.
Idintogel will not sell, rent or trade your personal information to any third party for commercial purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting our team.
Data is stored on protected servers with strict access controls, continuous monitoring, and regular backups to prevent data loss or theft.
Only authorised staff may access users' personal data — and only to the extent required to perform their specific duties.
In the event of a security breach affecting your data, idintogel will notify you within 72 hours and take immediate remedial action.
Idintogel ("we", "Platform" or "company") values the privacy of every user who uses our services. This Privacy Policy describes our practices regarding the collection, use, storage and protection of personal information you provide when using the idintogel website, mobile app and all related services.
This document applies to all users of the idintogel platform, including visitors without an account, registered members, and mobile app users. By using our platform, you agree to the practices described in this Privacy Policy.
Important Note: This Privacy Policy should be read together with Terms and Conditions idintogel. Together, these two documents form the complete agreement between you and idintogel regarding your use of the platform and management of your personal data.
Idintogel collects your personal information through several different channels. The type of data collected depends on how you interact with our platform:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender, IC number | Account Registration / KYC |
| Contact Information | Email address, phone number, residential address | Account Registration |
| Financial Information | Bank name, account number (partial), transaction history | Deposit / Withdrawal |
| Usage Data | Game history, activity logs, login timestamps | Automatically during use |
| Device & Technical Data | IP address, device type, operating system version, browser | Automatic / cookies |
| Verification Documents | MyKad / passport copy, proof of address, verification selfie | KYC Process |
We only collect data that is strictly necessary to provide our services to you. Additional data such as KYC information is collected solely to meet anti-money laundering (AML) requirements and to protect the platform from misuse.
Data collected by idintogel is used solely for the following purposes:
Marketing Opt-Out: You can stop receiving marketing communications at any time by updating your notification preferences in your account settings. This will not affect important account-related notifications, which will continue to be sent for your security.
Idintogel does not sell or trade your personal information. However, in certain situations, we may need to share your information with the following parties:
All third parties with whom we share data are bound by strict confidentiality agreements and may only use that data for specified purposes. We do not permit our service providers to use your data for any purpose other than what has been agreed upon.
Idintogel uses cookies and similar technologies to enhance your experience on the platform. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the full functionality of the idintogel platform.
Idintogel invests seriously in security infrastructure to ensure your data is always protected. Our security measures include:
Two-Factor Authentication (2FA): We encourage all users to enable 2FA on their account. This feature provides an extra layer of security, ensuring that only you can log in even if your password is compromised.
As an idintogel user, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete information in your account.
Request deletion of your data, subject to legal record-keeping requirements.
Restrict the processing of your data under certain circumstances permitted by law.
Receive your data in a structured, machine-readable format for transfer.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the rights above, you may contact our privacy team via live chat on the platform or by email. We will process your request within 30 calendar days of receipt.
Idintogel retains your personal data for as long as necessary to fulfil the purposes stated in this policy. Retention periods vary by data type:
After the retention period expires, your data will be securely deleted or anonymized in accordance with established data disposal procedures. Data deletion is carried out using methods that ensure the data cannot be recovered.
The idintogel platform is for adult users aged 18 and above only. We do not knowingly collect or store personal information from individuals under the age of 18.
If we find that we have collected data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you are aware that a minor has registered an account on our platform, please contact our support team immediately.
Child Protection: idintogel uses an age verification system during registration and the KYC process to ensure only eligible adults can use our platform. Child safety is a shared responsibility and we take this role very seriously.
Idintogel reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. When we make significant changes, we will:
Continued use of the idintogel platform after policy changes take effect constitutes your acceptance of the amended policy. If you do not agree with the amendments, please stop using the platform and contact us to close your account.
For any questions, concerns or requests regarding your privacy and personal data, please contact our Data Privacy Officer via live chat on the platform or by email at [email protected]. We are committed to responding to all privacy inquiries within 3 business days.
We take your privacy seriously. Register a free account today and enjoy a secure wagering experience with complete peace of mind.